By Sharon Yull

BTEC nationwide for IT Practitioners: company devices has been written in particular to hide the enterprise pathway of the BTEC nationwide standards. This booklet caters for probably the most well known pathways within the BTEC nationwide standards, bringing jointly the entire key expert devices for college kids who've selected the company course, together with the center devices particular to this pathway that are not coated within the core Read more...

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Additional resources for BTEC National for IT Practitioners : core and specialists units for the IT and business pathway

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If your judgement is overruled, you are encouraged to seek advice and guidance from a peer or colleague on how best to respond. In your professional role you shall have regard for the public health, safety and environment. – This is a general responsibility, which may be governed by legislation, convention or protocol. – If in doubt over the appropriate course of action to take in particular circumstances you should seek the counsel of a peer or colleague. You shall have regard to the legitimate rights of third parties.

4). stm 7 March 2003 BT opens Indian call centres Telecoms giant BT has joined the growing band of Western firms to transfer call centre operations to India, at a cost of 2,000 UK jobs. The firm has said it is to open two Indian call centres – in Bangalore and Delhi – employing 2,200 people by 2004. Call centre work is highly mobile The shake-up is part of plans which will see BT’s UK-based centres drop from about 100 to 31, with the number of workers falling from 16,000 to 14,000. BT said no permanent UK employees would be made redundant as a result of the move, and there would be no compulsory lay-offs among agency staff.

7. Why is it important for a business to set aims and objectives? 8. How and why might the strategies of a public sector organization vary from those of a private sector organization? 9. Provide two examples of how a business can ‘grow’. 10. Identify four pieces of information that you could obtain from an organizational chart. 11. What is meant by the term ‘span of control’? 12. Identify and describe the key components of five functional areas within an organization. 13. What, in your opinion, are the benefits of outsourcing?

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